O'Malley's Pest Control, Inc.
Privacy, Security, Terms and Conditions
Privacy and Security

Because your privacy is important to us, we have created the following Privacy and Security Policy to let you know what information we collect when you visit our web site, omalleyspestcontrol.com, why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. We may periodically make changes to this Privacy and Security Policy which will be included on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

This site is not intended for or directed to children. omalleyspestcontrol.com does not sell products for purchase by children. By using this web site, purchasing products from omalleyspestcontrol.com or providing omalleyspestcontrol.com with any information, you represent to omalleyspestcontrol.com that you are not a child and that any information you provide to omalleyspestcontrol.com about a third party is for a third party that is not a child.

Our website itself does not collect any personal information from our visitors, there are no registrations, etc.
For orders and sales of products we use a third party shopping cart to process sales transactions.
The personal information collected in the sales process is done so in a secure environment at checkout and are subject to the privacy policies of the shopping cart vendor. You can view that privacy policy at checkout.

Other collection of your personal information may occur as a result of you communicating with us at our store, by phone, letter or email. This will be for the purpose of normal business comunication and transactions.

We use this information to complete and support your purchases from omalleyspestcontrol.com, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order.

We May Collect Your Email Address.
We may request your email address, or other information needed to contact you online. We use it to complete and support your purchases from omalleyspestcontrol.com and to comply with any requirements of law. We use it to respond to any questions you might have. This information will only be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the omalleyspestcontrol.com website.

We May Collect Purchase Information.
We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and support your use of the omalleyspestcontrol.com web site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the omalleyspestcontrol.com web site. We do not save your sensitive credit card information.

We May Collect Navigation and Clickstream Data.
As you browse our web site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to compile statistics of our website usage and use of the omalleyspestcontrol.com web site to comply with any requirements of law. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the support of your use of the omalleyspestcontrol.com web site.

We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or omalleyspestcontrol.com has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on omalleyspestcontrol.com or (2) to protect and defend the property or rights of omalleyspestcontrol.com, the users of its website or the public.

We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system at our store. While no computer system is completely secure, we believe the measures implemented by our web site and store reduce the likelihood of security problems to a level appropriate to the type of data involved. We use a third-party shopping cart & checkout service that uses secure servers to process your checkout which is where you enter your personal information for your sales order.

We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it.

We use a third-party service for an easy to use, proven and secure checkout experience.
This site contains links to third party websites. omalleyspestcontrol.com is not responsible for the privacy practices or the content of such websites. Your use of these third party websites is entirely at your own risk.

By using the omalleyspestcontrol.com web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. We may change our Privacy and Security Policy by posting a new version of the policy on this page which it is your responsibility to review frequently.

This site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Privacy and Security Policy is governed by Michigan law, excluding conflicts of law principles. Any legal actions against us must be commenced in Michigan within one year after the claim arose, or be barred.

If you have a privacy question about the omalleyspestcontrol.com web site, please email: Customer Service at privacy@omalleyspestcontrol.com. Or write: O’Mally’s Pest control, Inc., Attn: Privacy Policy, 1846 Sanford St.
Muskegon, Michigan 49441.

This policy may be updated from time to time without any notice.

Pricing Policy:

We endeavor to price our products fairly and keep the online catalogs accurate and up to date. If there is a question or issue  regarding the price of an item, please contact our office for correct information. Our management is the authority on all our policies.

Shipping Policy:

  • Products purchased online may be picked up at our store during business hours.
  • We need correct street address, including suite or apt. number.
  • We do not ship to PO boxes.
  • We do not ship over seas or outside the 48 contiguous states of the USA.
  • Individual states may restrict shipping of certain products, see product description for any restrictions.
      Do not order items that are restricted in your shipping destination.
  • Carriers used are USPS, UPS or FedEx.
  • Ground shipping method only.
  • Orders may take 2-4 days to process plus actual shipping time.
  • If available, tracking numbers are provided at time of shipment by email.
  • Insurance available for an additional fee, upon request.

Wrong Address Charges

An $11.00 fee may apply for an incorrect shipping address.

1. When a customer enters an incorrect address our shipping carriers (usually UPS) will charge us an $11.00 fee to locate the correct address so the package can be delivered. We will pass this charge on to the customer. This occurs very rarely and we will always attempt to contact the customer first before we ship the package if the address looks questionable.

2. If you enter an incorrect shipping address such that the package is shipped to another person and cannot be recovered, we will have to charge you the full order price again if you want the order shipped to the correct address. We cannot issue refunds for address mistakes that are out of our control.

Undeliverable Packages / Refused Order Charges

A product refund minus any shipping fees will be incurred if a package is undeliverable or refused.

If we send a package through our shipping carrier (usually UPS), and they are unable to deliver the package to you after multiple attempts, then UPS will charge us a fee (usually the cost of a typcial ground shipment charge, from $5-10) to return the package to us. We will have to in turn charge that fee to the customer. This is also true if a package arrives at your door and is refused. We treat both of these instances as a "product return" and your money will be refunded for the purchase price of the order minus any incoming and outgoing shipping charges incurred to ship your package and receive a refused or undeliverable package by UPS.

Please note that undeliverable packages rarely occur and we will always make attempts to contact you first before initiating a return or charging any fee. We encouarge customers to always double-check their shipping address and be aware of any tracking information we send via email. All customers will be sent an email with a tracking number shortly after their product leaves our warehouse.

Returns and Cancellations:

• We reserve the right to cancel or refund orders.
• All sales are final.
• You may cancel an order within 24 hours of placing an order, the sooner you call the better.
• If you have a problem with an order please call the office for assistance.


O'Malley's Pest Control, Inc. is a retail distributor of various pest control supplies and products.
As such, O'Malley's Pest Control, Inc. does not warranty the safety or the effectiveness of any of the products mentioned on this website.

Any warranty or guarantee of safety, merchantibility or fitness for any particular use lies solely with the manufacturer. Some products sold on this website may require the special licensing training or registration of the user with that user's Country, State, County, City, Province, local government, etc..

It is impossible to know every licensing restriction, product registration, etc.. for every State, County, City, etc.. It is the responsibility of the purchaser and/or the end user to provide a license, permit, registration etc. if requested by that purchasers governing authorities. Most States or Counties in the USA will provide a license or personal use permit for a nominal fee.

It is also the responsibility of the user to verify that any products purchased are licensed for distribution and use in their Country, State, County, City or Province. All monies will be promptly refunded if any product shipped to a customer is found to be illegal for use or distribution, or registration for any reason by that customer, or that customers, Country, State, County, City, Province, etc. Said products must not be opened or used and must be returned immediately to O'Malley's Pest Control, Inc.

O'Malley's Pest Control, Inc. is under the assumption that it's customers are of sound mind, can read and interpret english (as most pesticide labels are written in english), and that the customer assumes all responsibility for purchase and safe, proper and legal use of the products they purchase. Point of sale is Muskegon, Michigan, USA.

Any legal issues brought forth against O'Malley's Pest Control, Inc. will be governed by the laws of the State of Michigan. Any legal proceedings will be held in Muskegon County, Muskegon, Michigan.

This disclaimer is a legally binding contract between O'Malley's Pest Control, Inc. and it's paying customers.
This disclaimer may be updated from time to time without any notice.

O'Malley's Pest Control, Inc.
1846 Sanford St
Muskegon, MI 49441
Phone: (231)722-4686

updated: 09/16/2010

O'Malley's Pest Control, Inc.
1846 Sanford St; Muskegon, Michigan 49441 USA
Store hours: 9am - 4:30pm M-F

Call (231)722-4686,  (231)722-3247 or toll-free 1(800)362-4035
Copyright 2003-2013, O'Malley's Pest control, Inc., all rights reserved.

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